Conditions of Sale

The following terms and conditions (“Conditions of Sale”) are adopted by Oris, a corporation organized under the laws of Switzerland. These Conditions of Sale are made available as provided on this Website and shall apply to all sales of products that you (the “Customer”) may order from Oris SA, Switzerland, (“Oris” or referred to as “we”) on Oris Website, at: “www.oris.ch” (the “Website”).

The Conditions of Sale applicable to any order placed through this website are those in force at the time that an order is placed. When you check the “I Accept” box at the order confirmation section of the website, you indicate your acceptance of these Conditions of Sale. If you refuse to accept these Conditions of Sale, you will not be permitted to order products from the Website.

Oris may modify the Conditions of Sale from time to time, within its independent discretion. If you are placing an order through the Website, then by checking the “I Accept” box and placing your order, you will be agreeing to be bound by the Conditions of Sale as may be modified from time to time.

Subject to certain exceptions set forth below, if for any reason you are not satisfied with your purchase on www.oris.ch, we will gladly accept your free delivery return within 14 days of receipt of the original Oris merchandise.

The return must be initiated within 14 days of receiving the merchandise. Further, all products must be returned with the original receipt and shipping papers, in a new and unused state, in perfect sealed condition, with all original shipping and product packaging, protective materials, and tags in place. Oris will not accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way, or if the 14-day return has passed. 

Watch bracelets that have been adjusted at the customer’s request must have been done so by Oris or an Oris Authorized Retailer and should be returned with all the links originally shipped.

If you want to return your Oris merchandise use the return label that has been sent with your order or contact us for a return label. Call the number on the return label for a pick-up of the express carrier at your location and store your tracking number. We are not responsible for items which are lost, stolen, misdirected, broken, or damaged during the return process. All refunds will be issued in the form of the original payment, and Oris is not responsible for any fees which may apply by the form of refund, such as PayPal or credit card transaction fees nor is Oris responsible for the speed in which such refunds are posted to your account. All communications concerning returns and refunds shall be by writing; Oris will not respond to telephone inquiries.

Send the Oris merchandise back to the address provided on the label

Some products or services made available through the Site may be available for purchase. By purchasing products or services made available through the Site, you represent that you have reached the age of majority (which in most jurisdictions is 18 years old) and have the legal capacity to enter into a contract and that you agree to these Terms of Use and any additional terms presented to you at the time of purchase. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms of Use and the Privacy Policy  and register or place an order on your behalf.

We use a third party payment processor to process credit card transactions made through the Site. If you purchase products or services from us or make any payments via the Site with your credit card, the credit card information that you submit will be protected by encryption, such as with the Secure Socket Layer (“SSL”) protocol. Encryption decreases the likelihood that your credit card information will be stolen or intercepted during transmission. Transactions with such third party processor are governed by that party’s separate terms of use. We will inform you which payment processor is used when processing your payments.

You are responsible for paying any governmental taxes imposed in connection with use of the Site or the purchase or any products or services made available through the Site, including sales, use, and excise taxes (excluding only taxes on our net income). To the extent that we are obligated to collect such taxes, the applicable tax will be added to your billing account.

All prices displayed on the Site are quoted in the currency noted on the Site. We may restrict delivery to addresses in certain jurisdictions. We will add shipping and handling fees and applicable sales/use tax in accordance with our then existing policies. We reserve the right without prior notice to discontinue or change specifications and prices on products and services offered on its Site without incurring any obligation to you. Products displayed on this Site are available while supplies last. Descriptions of, or references to, products or services on this Site do not imply endorsement of that product or service, or constitute a warranty, by Oris. For warranty information please see our Warranty. Your receipt of an order confirmation does not constitute our acceptance of an order. Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from us. We reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product or service is listed at an incorrect price, We shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your account in the amount of the incorrect price or provide you with a refund at your election. 

Oris insures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Oris product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfilment of the sale contract by Oris and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.

We ship to United States and Great Britain. Orders are available for shipping to all 50 states in the US. At this time, we do not ship to international addresses and  P.O. Boxes.